1. Overview & Data Controller
This Privacy Policy governs the processing of personal data by TECHKOLA LIMITED ("Company", "we", "us", or "our"), a registered technology company in Nigeria (RC: 1952298), operating the website techkola.com, as well as future web applications, mobile applications, and software services published by TECHKOLA LIMITED on the Apple App Store, Google Play Store, and web infrastructure.
As the Data Controller, we are committed to respecting your privacy and adhering to applicable data protection frameworks, including the Nigeria Data Protection Act (NDPA) and the General Data Protection Regulation (GDPR).
2. Information We Collect
We minimize data collection to what is strictly necessary for service delivery, performance, and security:
A. Data You Provide Voluntarily
- Contact & Form Submissions: Name, email address, inquiry details, and communication history when using our contact forms or emailing hello@techkola.com.
- Account & Authentication Details: Email address, credentials, and profile identifiers for future authenticated application platforms.
B. Automated & Technical Data
- Device & System Information: Operating system, hardware model, system language, and browser specifications.
- Analytics & Cookies: Anonymized session telemetry, page interaction metrics, and essential technical cookies (see our Cookie Policy).
- Mobile Application Data: Diagnostic logs, crash telemetry, and optional device identifiers necessary for app stability.
3. Legal Basis and Purpose of Processing
We process your data under the following legal bases:
- Contractual Necessity: To deliver requested software features, manage account authentication, and provide support.
- Legitimate Interests: To optimize application security, prevent fraud, analyze aggregate performance, and improve our services.
- Legal Compliance: To meet legal, regulatory, or store policy obligations (such as Apple Developer and Google Play developer requirements).
- Consent: Where explicitly requested for optional cookies or direct marketing communications.
4. Data Sharing and Third Parties
TECHKOLA LIMITED does not sell, rent, or trade personal data. We only share data with trusted infrastructure providers (such as cloud hosting, security services, and analytics infrastructure) bound by strict confidentiality and data processing agreements.
5. User Data Rights & Data Deletion Requests
Under GDPR, NDPA, and app store developer policies, you have full control over your personal data:
- Access & Portability: Request details of personal data held by TECHKOLA LIMITED.
- Correction: Request updates to incomplete or inaccurate data.
- Deletion ("Right to be Forgotten"): Request permanent removal of your account and associated personal records.
How to Submit a Data Deletion Request:
- Email our Privacy Office at privacy@techkola.com with the subject
DATA DELETION REQUEST. - Specify your registered email address and associated application or service.
Requests are processed and fulfilled within 30 calendar days.
6. Data Security & Storage
We implement TLS/SSL encryption in transit, strict access controls, and encrypted storage protocols. Data is retained only for as long as necessary to fulfill the operational purposes described or to satisfy legal retention mandates.
7. Contact & Privacy Office
For privacy inquiries, rights requests, or regulatory communications:
TECHKOLA LIMITED Privacy Office
Email: privacy@techkola.com | hello@techkola.com
Address: 5 Capt Shitta Bey, Abesan Estate, Ipaja, Lagos State, Nigeria